Customer Service Representative

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Website Prime Distribution Services

Company Description:

Prime Distribution Services is an industry-leading third-party logistics (3PL) company with over 29 years of experience in Warehousing, Consolidation, Distribution and Transportation. We are looking for a talented new Customer Service Rep to join our rapidly growing organization.

Position Description:

This position is responsible for providing customer service in a fast-paced atmosphere. We are a service industry; professional and accurate communication to our customers and vendors is vital. Knowledge of warehouse operations is necessary for this position.

Position Responsibilities:

  • Load Creation
  • OS & D notification to Wal-Mart distribution centers and vendors
  • File retention
  • Data / Order entry
  • Appointment scheduling in Retailers platforms
  • Tracking and updating shipments / loads
  • Administrative support
  • Telephone calls and email exchanges with Internal and External Customers
  • Document retrieval and distribution
  • Customer Reporting
  • Other duties as assigned

Knowledge, Skills and Experience:

  • Proficient in Microsoft Office program
  • Knowledge and experience with WMS and TMS applications.
  • Organizational and communication skills.
  • Professionalism
  • Perform accurately in fast pace environment.
  • Works well with coworkers and management to achieve goals.
  • Flexible

Prime Distribution Services provides a comprehensive health insurance package, 401(k) plan and the opportunity to work in an environment that values employees and customers at each point of the business.

To apply for this job email your details to cevans@prime3pl.com

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